If your package shows as delivered but you can't find it, follow these steps:. Confirm your shipping address: Check the order confirmation email you received after placing your order to verify that the shipping address is correct. If you notice a mis
If your delivery is late, here are some steps you can take:. Confirm the estimated delivery date and track your order: Visit our Track a Package page to view your package's tracking status. This tool provides the most up-to-date delivery information.
If you've received your package but an item shipped is missing, follow these steps:. 1. Check for additional shipments:If you're missing an item from your package, please check our 'Track a Package' page to see if the missing item was part of a separ
A package can be marked as undeliverable for various reasons, such as:. The package sustains damage before or during transit. The shipping address is incorrect, incomplete, or has delivery restrictions (e.g., correctional facility). You can update yo
Shipping rates and delivery times vary based on the shipping speed and the weight/size of the items you're ordering. Shipping rates are calculated at checkout. We offer free shipping for orders over $50. Our delivery times are 5-6 business days for s
We'll send you a tracking information email once your order ships, where you can check the status of your order. Alternatively, you can view your tracking details through our Track a Package page. If you’re unable to find the tracking link or experie