How can I find a missing item from my package?Updated 9 months ago

If you've received your package but an item shipped is missing, follow these steps:

1. Check for additional shipments:
If you're missing an item from your package, please check our 'Track a Package' page to see if the missing item was part of a separate shipment. If no additional tracking information is provided, contact us immediately, and we’ll assist you further.

2. Entire package is missing:
If the tracking information shows the package as delivered but you can't find it, visit How do I find a missing package that shows as delivered? for more guidance.

If the tracking information shows the package as undelivered, refer to What happens if my package is undeliverable? page for further details.

At Atlantis Nutrition, we strive to ensure you receive your complete order in a timely manner. We sincerely apologize for any inconvenience caused by missing items or package issues. Your satisfaction is our top priority, and we're dedicated to providing excellent support. If you have any questions or need further assistance, please don't hesitate to reach out—we’re here to help!