OUR POLICIESUpdated 7 months ago

At Atlantis Nutrition, we greatly value our customers and are dedicated to ensuring the best experience with our brand. We understand that sometimes things don't go as planned—whether it’s due to different expectations or unforeseen issues with your order. That’s why we're here to make the process of replacements, returns, and refunds as smooth and hassle-free as possible.

Replacements

If you received a damaged or incorrect product, we’re here to help. Simply let us know what went wrong by reaching out through our contact form. Whether it’s a damaged item, a wrong product, or any other concern, our team is ready to assist you and get things right.

Returns

We encourage you to first check our helpful articles to determine whether your order was placed via Amazon or directly through our website. Please note that used products are not eligible for return due to hygiene and safety standards. For more information, please refer to our orders guide.

Refunds

We want to make sure your concerns are addressed quickly and effectively. If you have feedback or need assistance, please share your thoughts through our feedback form. Your satisfaction is important to us, and we're here to listen and help resolve any issues you may experience.

At Atlantis Nutrition, our customers are at the heart of everything we do. We are committed to providing top-notch service and ensuring that every interaction with our brand reflects our dedication to your satisfaction. Thank you for choosing us, and we look forward to supporting your health and wellness journey every step of the way.